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Frequently Asked District Email Questions

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Q: Why am I missing district email notices from Infinite Campus or the Hampton Headlines newsletter?

A: There are several possible reasons you might not be seeing district emails.

Depending on your email program (Hotmail, Yahoo, Gmail, Outlook, a work account, or other personal email system), the messages could have simply ended up in an "other" category or possibly in the Junk folder in your email program, they are often sent from the district system in bulk. 

  • For the Hampton Headlines Newsletter

Search your inbox for an email from noreply@hampton.myenotice.com and if it is there, add this address to your contacts or allowed sender list.

 

  • For Infinite Campus communications

For certain district and building announcements, delays, cancellations, and attendance notifications.

Search your inbox for emails from Infinite_Campus@hamptonpa.mg.infinitecampus.org and if it is there, add this address to your contacts or allowed sender list.

If you are still not receiving these notifications, your email address could be incorrect in the district system. Please reach out to helpdesk@ht-sd.org for assistance in resolving the issue. You may also call Margieann Green at the Help Desk at 412.492.6340. The Help Desk is available from 8:00am - 4:00pm. If you ever change phone numbers or email addresses (work or personal), please be sure to contact the Help Desk so we always have the correct information to contact you.